Shopping Help

Can I speak to someone about my order?

Yes, of course. Just phone us on +61 (2) 6248 8890 & one of our friendly staff will be happy to help you

What forms of payment do you accept?

We accept most credit cards - Visa, MasterCard, Amex & Diners cards

Is this site secure?

The Design A Bunch site uses a secure service for all its financial transactions. No personal information or sensitive financial details are retained on the Design A Bunch website. When you are ready to pay for your purchase you are taken to a checkout hosted on our financial institutions servers. All major credit cards are accepted.

Are all items available all year round?

Most items are available all year round, however, some flowers are not.

We may need to slightly alter the flower content to suit seasonal availability but we will not compromise the design or value of the item ordered.

Where & when do I pick up my flowers?

If you wish to pick up your flowers you can do so during business hours from
Shop 7, 20 Allara Street, Canberra City

What if I want my flowers delivered?

Delivery by our courier can be arranged to the Canberra, Queanbeyan area Monday to Saturday.

For a morning delivery your order needs to be received the previous afternoon.

Orders for same day delivery need to be received by us before 1pm on the day of delivery.

Saturday deliveries need to be received by 10.30am on the day of delivery.

We can arrange deliveries to the outer regions of the ACT & near NSW areas. Phone us to discuss the possibility & the cost involved

How long does delivery take?

Our courier delivers to the Canberra/ Queanbeyan region three times a day.

Do you deliver interstate or outside Australia?

We can arrange deliveries to all parts of Australia & most overseas countries through the Interflora network.

Will my flowers look exactly like the picture?

While we endeavour to supply flowers exactly as illustrated, due to seasonal availability this may not always be possible.

We reserve the right to substitute similar flowers of equivalent or greater value while maintaining the arrangement style of your choice.

Do you provide flowers for weddings?

We have qualified staff with vast experience in wedding flowers. Phone to make an appointment for a personal consultation with one of our wedding specialists to discuss your needs. We cater to all needs for your special day including bouquets for the whole wedding party, buttonholes & corsages, hair flowers, flower girl flowers, cake flowers, church pedestals & pew ends, as well as table arrangements for your reception.

Can I order a custom arrangement?

If you don’t see exactly what you require on our website please feel free to call us. We can create a design to suit your needs and budget.

Our Store


Where

Shop 7, 20 Allara Street
Canberra City ACT 2601

When

Monday to Friday 8.30am - 5.30pm
Saturday 9am - 2pm
Sunday & Public Holidays closed

Post

Shop 7, 20 Allara Street
Canberra City ACT 2601

Phone & Fax

+61 (2) 6248 8890

Email

Still need help?


At Design A Bunch, we want you to be completely satisfied with your shopping experience, and with your flowers.

If you've got any questions or would like to talk to us about your needs, you can give us a call on +61 (2) 6248 8890 and chat to one of our friendly staff.

Alternatively, send an email to contact@designabunch.com.au and someone will promptly get back to you.